Traveler8...
Antarctic Peninsula
A bit mix feelings about this place.
Jan 20, 2020
For sure the place has a good location. Not too far from the town center. The rooms we had as well looked nice. Very spacious and warm. Some of the staff was super friendly. The receptionist was nice and frendly and even spoke our native language. Also the price seems to be better than in the most places in the town. The negative things are as follow: 1. We had a room above the sauna (bania). The people were having parties over there every night. The floor doesn't block the noise at all, so we could hear every word, shout and music. 2. Every morning there was a problem with water. For some reason it was off. We had to go to the reception EVERY day and ask to have it back. 3. There is no a fridge nor a kettle in the room. We managed to recive a kettle but we had to ask for it a couple of times before we got it. 4. Very few sockets in the rooms. In one room not at all. One in the bathroom. And one double in onother room.That's it. 5. Some of the staff was suprer nice, but the manager (?) not so. One morning I came again to ask for the water to be switch on. There was nobody in the reception. A waiter let the manager know that there is someone waiting in the receprtion. After 5-10 minuts waiting nobody came. Finally I went to the office and asked if there is anyone working in the reception. She pointed at herself. All the time she didn't bother to come over. When I informed her that there is no water in our room, she made a call and said that the water is back on. Never I did hear "sorry" even though day after day I had to go accross the yard to ask for water to have a shower. She is a bad costumer service.