The Nar Cave House hotel has a nice look to it, and the décor is quite well done. You can see that a good amount of money and labor was put into working the interior of this literal cave hotel. The rooms are very clean, and the bathroom is very modern, which I liked. The manager, Oktay, was extremely helpful at all times, and spoke the best English of anyone there. He helped me with a refund from the balloon trip operator, after the balloon ride had been canceled due to weather. Oktay was also very patient about answering all my questions, and also was immediate about looking into an internet outage when it occurred. The terrace dining area is also nicely set up, and quite charming. To begin with, finding this hotel was like a quest of its own. Unfortunately, my GPS was not able to locate the address provided on Booking.com. I had to go thru great troubles, including getting caught in rush-hour traffic in Nevşehir, in order to even get to the Nar neighborhood where the hotel was located. Finally, once in the general area, I had to ask around in my very poor Turkish for directions on how to get there. Maybe the hotel ought to contact booking.com reservation customers and give them some type of instructions? In any case, other issues with the hotel: the staff speaks very little English, overall. English is an important tourism language. But, when I arrived at the hotel, after a maddening search for it for 2 hours, the lady at the reception dryly handled my check-in, and was unable to answer any questions at all. Then, servers in the hotel's restaurant were unable to properly take dinner requests because of this language gap. I was lucky I spoke some Turkish, because an Italian couple trying to order in limited English was completely unable to make their order understood, and I had to help out. For that matter, many items listed on Nar Cave House's dinner menu were unavailable, and the offerings for dinner were very limited, and of average quality - expensive for the prices being charged, certainly. Then, the wi-fi connection at this hotel is very slow, and has a tendency to be unstable - there were various times where I had no internet at all. Also, the breakfast at this hotel is of very poor quality. I had to beg the staff for a SECOND hard-boiled egg, after asking for a total of 4 eggs. Plenty of bread and sweets, but very stingy on the food of substance: cheese and eggs, or some type of meat (there was none). Lastly - and this is not the hotel's fault - the neighborhood where the hotel is located in a very run-down area. It has a smell of rotting flesh hanging in the air, and dogs and cats roaming the streets. Finally, the room's radiator was on at night, which left the room unbearably hot. There was no way to shut this off inside the room, from what I could determine. It made sleeping quite uncomfortable.
