Flora Hotel

We stayed at this hotel because the one we booked origibally was over booked so the agency sent us here. We had all inclusive for one week. Room was nice, a bit old style but it was ok. Internet didnt work in the room. We asked for a towel to use on the floor in toilet and got it, but next day they took it back and didnt get it again, not nice to make the whole room wet after shower so had to use handtowels on the floor. Shower was terrible, there was no pressure so washing hair was almost impossible. Pool was nice, but weirdly no matress for sunbed so not comfy. Breakfast was great, extra point for simit. But really stupid system that they dont have any glasses, people had to drink from plastic cups on breakfast cuz glasses are in bar and it doesnt open until 11. Also no juices, thats really weird. Even at dinner people use plastic cups, or they have to take glass from poolbar. There are alot of staff so would be much better if they bring the drinks. Lunch was ok, dinners we didnt like. I also drank the worst white wine of my life here.

Rooms are fitly. Especially bathroom. Hotel's reservation systemis terrible. When I entered the hotel they claimed that they did not receive my reservation information from their own call centre. I still did not get my invoice. I stayed on 30th April 2018.

So this is our 3rd stay here. It’s slowly going further downhill. We knew we were slightly out of season so our expectations weren’t high anyway. But we knew the beds & showers were ok from our previous experience. Good points. The cleaning staff are very good, our beds were made daily, fresh towels supplied, toilet rolls replaced etc. However we were in a double room but we were only ever given one cup & saucer?.. we were only given 1 teabag and 1 coffee sachet, no sugar. The room we had this time was bright and airy but the bed was quite hard. Bad points. The pool was filthy. Breakfast was the same every day and inedible. We love Turkish food so it wasn’t that we expected an English breakfast but it wasn’t good at all. The bar hadn’t been opened. The pool toilet was very dirty. And the cats. Too many cats. There are Tom cats that haven’t been neutered and the noise they made in the early hours was awful. You could also smell them around the hotel. Ugh. One was also in urgent need of a vet but the staff seemed unconcerned about it. We are at lots of other places and there was the odd cat but this hotel is over run with them! We didn’t eat here at all apart from 2 attempts at breakfast. The staff are pleasant enough and checking in and out was fine. I would just like to point out that if this hotel is being sold with certain stuff on offer ie: pool etc then it should be ready for customer use even early in the season. The weather was beautiful but we paid to get a day pass at another hotel so we could swim. We won’t stay here again. The whole area needs major improvement so next time we will stay in Bitez

Bad cold food children every meal for two weeks. Receptionist Kasim doesn't leave ladies alone. He sends messages to them saying he's watching them. Constantly passing unwanted comments asking to go to guest private rooms told me my husband was useless and while I was in Turkey I should pretend to be single. He made a pass at me trying to kiss me on many occasions. It made me feel very sick unsafe as they have a master key to let them selves into any room. He hassled my friend on the beach so she felt uncomfortable and left the beach. This behaviour is not eceptical. Other staff members were very nice helpful. Bed linen was always clean though very old pillows that were years old falling apart. I think if swabs were taken to the lab they would fail in the cleanliness. With high rates of bacteria from mattress to pillows bathroom just about everywhere. None of us will return to Flora Hotel because of these issues. That's man should be done for sexual harassment

Hotel has gone back, the food is cold and you get chicken for every meal, we were advised that the Turkish people like the food, well they do not cater for English people, I have been going to this hotel for the past couple of years never again