Natia M
Never stay here
Sep 24, 2019
This hotel should be called so, neither for the service, nor the rooms. We got "no view" room as we had to stay for 2 nights (we were leaving at 3 am another night), but what we got was basement room, with no window, no ventilation, dirty smelly room, with dents in the walls, just disgusting. For the staff "no view" (which we presumably thought was no view to the sea or the beatiful part of the street), meant no window and rooms with molds. We requested either full refund or upgrade, but they were not cooperative, did not offer a room for the first night, offered just for another when we were leaving (3 am). As the booking was done through the agency, paid in full, refund was not possible. Then they offered another room, a bit better, but we prefered not to use any of the sheets and towels, they were all torn, with stains, and greyish instead of white. Even if you book economy room, it should be clean and look like a decent place for humans to stay. So if you want to enjoy the city - which I had done several times before, never ever go to this place, which is falling apart and the staff is uncooperative. They should not have the rooms in the basement at all, even for the service staff. I am quite sure that the "better rooms" would have been disappontment as well, as I saw the quality of "new sheets and towels" just brough in from the laundry - that was disgusting!