Still at the hotel and have one more day left :) , I’m not one for doing reviews but I think it’s only fair to let others know what to expect from this hotel , I’m here with my wife and 2 kids (age 9 & 5) , definitely not 4 star , I would rate high 2 star maybe 3 at a push The rooms - Very basic but modernish , you get a kettle , 2 cups , 2 teaspoons and a fridge , tv in the living room has 5 channels 2 of which is french and 3 in German , the beds are very uncomfortable , if you move in the bed they slide about on the floor , during the evening we tend to wake up in the morning and have a 5 foot gap between the beds as they are 2 singles pushed together , the aircon is very poor and takes a very very long time to even cool the room slightly , our room 202 was very dark as 5 out of the 10 lights didn’t work , the cleaners do a very poor job , our floor was swept once in 7 days , towels were replaced every 2nd day , bedding was never changed once , even didnt top up the toilet rolls , we had to call reception twice to have them brought up . The Main Pool Area - The pool area and pool were kept reasonably clean but not spotless , the sun beds are terrible , please be careful when using these as the frame is made from very thin aluminium , 50% of the sun beds aren’t useable and if you do the bolts have pulled through the aluminium frame leaving sharp burst open aluminium so when you sit on them they collapse and likely to cut you , fortunately someone told us about this so we were very wary when choosing our beds , lots of stray cats around , I think mainly due to guests feeding them food , they do hiss at you if you dare walk to close to them , bit of a pain especially when you don’t particularly like cats anyway The Bar / Drinks - we were all inclusive and the drinks selection was reasonable to be fair , We’re not big drinkers as we only drink a few times a year to be fair so didn’t bother us to much anyway , although on the first evening we got chatting to another couple and ended up having a few drinks with them , we got to the bar about 8pm and the bar closed at 10:30pm due to covid restrictions but you could sit down their until whatever time you wished , we hadnt had much and had been to get a few drinks for once the bar closed , we started to drink them and discovered the bar staff had stopped putting the vodka into our drinks , so had 8 drinks on the table between the 4 of us with no alcohol , when challenged they didn’t even deny it , we then went to management regarding the issue he seemed shocked and resolved the issue very quickly , quite rightly so considering you’ve paid for a service you weren’t getting The Food - as mentioned previously we were all inclusive , my kids and myself struggled to find something to eat and ended up having to eat out often so if you come here please bring extra money for food out with the hotel not something you should have to do but we didn’t have a choice Breakfast - between 7am - 10am plenty fruits , Hams , cheeses , cereal , toast and the usual breakfast items , lacking in your typical Scottish / English breakfast items , they have sausages and bacon but very bland with no taste and chewy bacon . not something you would eat in my opinion Snack - between 10:30am - 12:00 - there is ham and cheese sandwiches that are made up from the leftover bread from near the toaster at breakfast so very stale and often hard , there is also wraps , chips and often one other item that’s your choices daily Lunch - between 12:30pm - 2:30pm again plenty choices and varieties of salads , pasta , hot food etc but nothing basic if your a fussy eater , lacking badly in options for kids unless they want to eat chips every day , not difficult to have chicken nuggets or the likes for kids but not here Snack - between 3:00pm - 5:30pm - ice cream and a choice of 2 different biscuits Tea / dinner - between 7:00pm and not sure until when it closes - They did themed nights but again for a basic eater / children wanting plain basic food there was little or no options Overall in my personal opinion I wouldn’t recommend this hotel , certainly isn’t value for money and not as advertised via jet2 of whom I will be contacting customer service on my return home
